Open Enrollment is October 5 through October 16

Your new benefit choices begin November 1, 2026.

Enroll in UKG View Benefit Guides
Mon5
Tue6
Wed7
Thu8
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Sat10
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Mon12
Tue13
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Thu15
Fri16
Sat17
Enrollment open in UKG Live webinar days

This is active enrollment

Every benefits-eligible employee must complete enrollment in UKG, even if you want to keep the same benefits or decline coverage.

If you currently have coverage and do nothing, it will end October 31, 2026

What you need to do

  1. Check your home ZIP code

    Check your ZIP code to see whether the Blue HPN 1-2-3 Plan is available where you live.

  2. Check your doctors and hospitals

    If the Blue HPN 1-2-3 Plan is available to you, search Blue HPN providers and hospitals to make sure yours are in the network.

  3. Enroll in UKG by October 16

    Log in to UKG and review your benefits, dependents and beneficiaries before you submit.

Which 1-2-3 Plan will you see?

Your home ZIP code determines which 1-2-3 Plan appears in UKG.

Blue HPN 1-2-3 Plan

Available only in certain ZIP codes

Uses a smaller group of doctors and hospitals, so check your providers before choosing it.

Blue Options 1-2-3 Plan

Shown when Blue HPN isn't available in your ZIP code

Uses the broader Blue Options network.

Also important: the HDHP and PPO plans continue to use the Blue Options network.

Key dates

  1. Oct 5

    Open Enrollment begins in UKG

  2. Oct 6

    Live Open Enrollment webinar
    10:00 AM Eastern

  3. Oct 7

    Second live Open Enrollment webinar
    4:00 PM Eastern

  4. Oct 16

    Final day to submit enrollment in UKG

  5. Nov 1

    New benefit elections take effect

Live webinars

Both webinars cover the same information: plan changes, paycheck costs, the Blue HPN 1-2-3 Plan, how to check doctors and hospitals, and how to enroll in UKG. Join either session in Microsoft Teams using the links below. A recording will be posted here afterward.

Tuesday, October 6

10:00 AM Eastern

Join the webinar

Wednesday, October 7

4:00 PM Eastern

Join the webinar

Benefit guides

Salary Benefits GuideDownload PDF Hourly Benefits GuideDownload PDF

Guías de beneficios en español

Guía para empleados por horaDescargar PDF
Guía para empleados asalariadosPróximamente

Need help?

Contact Human Resources at [email protected].

Frequently asked questions

Do I need to enroll if I'm keeping the same benefits?

Yes. This is active enrollment, so you must complete enrollment in UKG. If you currently have coverage and do nothing, it will end October 31, 2026.

Where do I enroll?

Log in to UKG and select the Open Enrollment tile.

What is the Blue HPN 1-2-3 Plan?

It's a 1-2-3 medical plan available only in certain home ZIP codes. It uses a smaller group of doctors and hospitals than the Blue Options network.

What if Blue HPN isn't available where I live?

UKG will show the Blue Options 1-2-3 Plan instead.

How do I check my doctors and hospitals?

Use the Blue Cross NC Blue HPN page to check your ZIP code, then search Blue HPN providers and hospitals before choosing the plan.

Can I change my benefits after October 16?

Generally, you can't make changes until the next Open Enrollment unless you have a qualifying life event. Contact HR if you have questions.

Who can help me?

Contact Human Resources at [email protected].

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How to Maintain Commercial Carpet

Wednesday, September 4, 2024

How do you maintain commercial carpet in facility management to prevent problems before they arise? Implementing a proactive and frequency-driven maintenance plan is essential to extend carpet lifespan, enhance indoor air quality, and maintain a professional appearance. In this guide, we’ll explore the importance of commercial carpet care in facility management and provide actionable tips to keep your carpets in top condition.

Why Commercial Carpet Care in Facility Management Matters

Effective commercial carpet care in facility management is about more than just aesthetics; it’s a key factor in preserving the longevity of your carpets and maintaining a clean, healthy environment. Carpets are an investment in your business’s brand and image. Without proper care, they can quickly show signs of wear, impacting both the look and feel of your facility. More importantly, neglected carpets can harbor allergens, pollutants, and germs that affect the health of everyone who enters your building.

The Importance of a Proactive Maintenance Plan

To protect your investment, it’s essential to establish a proactive, frequency-driven maintenance plan for your commercial carpets. This plan should start from the moment your carpet is installed, taking into account factors like the carpet’s age, usage, and the amount of foot traffic it endures.

According to experts at Mohawk Carpet Care, “To be truly cost-effective, maintenance must be carried out with systematic frequency over the life of the carpet; however, today’s carpets are engineered to disguise soils and stains. This sometimes masks the need to vacuum and clean on a regular basis. A consistent and effective maintenance program can dramatically extend the life of your carpet.”

The Health Impact of Carpet Care

Proper commercial carpet care also plays a significant role in maintaining a healthy environment within your facility. Carpets can trap pollutants and allergens such as dust mites, pet dander, mold spores, and more. Without regular cleaning, these contaminants can become airborne during renovations, vacuuming, or even just walking on the carpet, potentially affecting indoor air quality.

The U.S. Environmental Protection Agency (EPA) highlights that carpets can hold toxic gases that stick to small particles and settle into carpet fibers. To mitigate these health risks, it’s crucial to adhere to a regular cleaning schedule that includes vacuuming, spot cleaning, and deep cleaning.

Best Practices for Commercial Carpet Care

To maintain the beauty and longevity of your commercial carpets, it’s important to follow best practices recommended by industry experts like the Carpet and Rug Institute (CRI) and Interface. These practices include:

  1. Preventative Maintenance: Use walk-off mats at entrances to reduce the amount of soil entering the building. Clean these mats regularly to ensure they remain effective.
  2. Vacuuming: Regular vacuuming is the most crucial part of a maintenance program. It helps remove dry soil that can wear down carpet fibers over time.
  3. Spot and Spill Removal: Address spills immediately to prevent stains. The quicker you act, the less likely the spill will cause permanent damage.
  4. Interim Cleaning: Implement regularly scheduled interim cleaning methods like encapsulation or bonnet cleaning to maintain the carpet’s appearance between deep cleans.
  5. Restorative Cleaning: Periodic deep cleaning, such as hot water extraction, removes trapped soils and revitalizes the carpet. This method is the only restorative cleaning method recommended by Interface.

How to maintain commercial carpets featuring a before and after by SOLID Surface Care.

Frequently Asked Questions

When it comes to managing commercial carpets, there are often questions about maintenance, lifespan, and cleaning methods. Here are answers to some of the most commonly asked questions to help you better understand how to care for your commercial carpets.

What is the Depreciable Life of Commercial Carpet?

The depreciable life of commercial carpet typically ranges from 5 to 10 years. However, with proper maintenance and care, your carpet can last much longer, potentially exceeding 12-15 years. Depreciation refers to the carpet’s expected lifespan for accounting purposes, but actual longevity depends on factors such as the quality of the carpet, the level of foot traffic, and the effectiveness of your maintenance plan.

How Often Should Commercial Carpet Be Replaced?

Commercial carpet should generally be replaced every 7 to 10 years. However, this timeframe can vary depending on the carpet’s usage, the level of maintenance, and the environment in which it is installed. High-traffic areas may require more frequent replacement, while carpets in less-trafficked spaces can last longer if maintained properly. Regular assessments and a proactive maintenance plan can help you determine the right time for replacement, ensuring your facility always looks its best.

What is the Best Type of Commercial Carpet Cleaning?

The best type of commercial carpet cleaning involves a combination of vacuuming, spot cleaning, interim cleaning, and restorative cleaning.

  • Vacuuming should be done daily to remove dry soil and prevent it from embedding into the carpet fibers.
  • Spot cleaning should be performed as soon as spills occur to prevent stains.
  • Interim cleaning involves surface cleaning methods like encapsulation or bonnet cleaning to maintain appearance between deep cleans.
  • Restorative cleaning, such as hot water extraction, is recommended periodically to remove deeply embedded soils and refresh the carpet.

By combining these methods, you ensure your carpet remains clean, extends its life, and maintains a professional appearance.

What is Proper Carpet Care?

Proper carpet care involves a comprehensive approach that includes preventative measures, regular maintenance, and deep cleaning. Here’s a breakdown of what proper care looks like:

  1. Preventative Maintenance: Use walk-off mats at entrances to trap soil before it reaches your carpet. Regularly clean these mats to ensure they remain effective.
  2. Regular Maintenance: Vacuum daily with a CRI-certified vacuum cleaner to remove dry soil. Address spills immediately with spot cleaning to prevent stains.
  3. Deep Cleaning: Schedule restorative cleanings periodically, using hot water extraction or other deep-cleaning methods to remove deeply embedded dirt and allergens.

By following these steps, you’ll maintain the carpet’s appearance, improve indoor air quality, and extend the carpet’s lifespan.

Book Your Free Commercial Carpet Care Assessment Today

Ready to elevate your commercial carpet care in facility management? Book your free commercial carpet care assessment with SOLID Surface Care today. Our experts will evaluate your current carpet conditions and recommend a tailored maintenance plan to ensure long-lasting, beautiful carpets. Don’t delay—schedule your assessment today and invest in the health and appearance of your facility.

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