News and Events
Enterprise Solutions (ES4U)
Even in 2015 it can be difficult to find companies dedicated both to restoration and high-quality customer service. With SOLID you’re guaranteed both, as well as an introduction to the world of high-tech account management. Believe us when we say it’s one of those things you wonder how you ever lived without once you’ve experienced it.
SOLID is an organization of craftsmen and entrepreneurs dedicated to the belief that timeless architectural finishes can and should be preserved. We use our innovations in chemistry and methodology alongside our commitment to excellent customer service to deliver sustainable, efficient, and beautiful results.
With over 35 years of experience in stone, concrete, metal, and wood maintenance and restoration, you might be curious to find out what more SOLID could possibly have to offer. As it turns out, our desire to develop new and innovative processes extends further than concrete polishing and maintenance – the company has developed extremely sophisticated processes for managing both global and local accounts.
SOLID has created Enterprise Solutions (ES4U): a comprehensive, real-time data management system that gives customers access to all of their account data in a password-protected online profile. You can view your cleaning history, metrics, customer reporting, maintenance analysis and clean verifications anywhere, anytime. You can even give us feedback and let us know how we did.
ES4U allows you to quickly find out what was cleaned and when the work was done. You can also manage your entire plan: adjust schedules, check budgets and reviews, see performance reports and more – all at your fingertips 24/7.
Notice a dirty ceiling tile or a scuffed wall? Use SOLID’s Enterprise Solutions to request special services in specific locations and you can be sure it will be tended to. You can also stop worrying about wasting time creating reports; simply print reports out from ES4U, hand them to your supervisor, and accept the praise courtesy of SOLID.
Facility Executive recently published a report outlining the top 10 things facility managers should look for when shopping for a computerized maintenance management system (CMMS). As more and more organizations move from a paper-based or manual system to a CMMS, finding the best system can be a challenge. We’re proud to report that SOLID hits many of the marks Facility Executive outlined. Work order management, asset tracking, document management, financial management, and incident tracking are all features that Executive says any good CMMS should have. ES4U has all of that and more.
SOLID is here to spare you the headache of managing your space on your own. Let our skilled, trained team step in and relieve you of the stress of maintaining your facility so that you can get back to doing what you do best – running your business. Contact us today at SOLID, where state of the art is standard.