Open Enrollment is October 5 through October 16

Your new benefit choices begin November 1, 2026.

Enroll in UKG View Benefit Guides
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Enrollment open in UKG Live webinar days

This is active enrollment

Every benefits-eligible employee must complete enrollment in UKG, even if you want to keep the same benefits or decline coverage.

If you currently have coverage and do nothing, it will end October 31, 2026

What you need to do

  1. Check your home ZIP code

    Check your ZIP code to see whether the Blue HPN 1-2-3 Plan is available where you live.

  2. Check your doctors and hospitals

    If the Blue HPN 1-2-3 Plan is available to you, search Blue HPN providers and hospitals to make sure yours are in the network.

  3. Enroll in UKG by October 16

    Log in to UKG and review your benefits, dependents and beneficiaries before you submit.

Which 1-2-3 Plan will you see?

Your home ZIP code determines which 1-2-3 Plan appears in UKG.

Blue HPN 1-2-3 Plan

Available only in certain ZIP codes

Uses a smaller group of doctors and hospitals, so check your providers before choosing it.

Blue Options 1-2-3 Plan

Shown when Blue HPN isn't available in your ZIP code

Uses the broader Blue Options network.

Also important: the HDHP and PPO plans continue to use the Blue Options network.

Key dates

  1. Oct 5

    Open Enrollment begins in UKG

  2. Oct 6

    Live Open Enrollment webinar
    10:00 AM Eastern

  3. Oct 7

    Second live Open Enrollment webinar
    4:00 PM Eastern

  4. Oct 16

    Final day to submit enrollment in UKG

  5. Nov 1

    New benefit elections take effect

Watch the webinar recording

Missed the live sessions? The recording covers plan changes, paycheck costs, the Blue HPN 1-2-3 Plan, how to check doctors and hospitals, and how to enroll in UKG.

Benefit guides

Salary Benefits GuideDownload PDF Hourly Benefits GuideDownload PDF

Guías de beneficios en español

Guía para empleados por horaDescargar PDF
Guía para empleados asalariadosPróximamente

Need help?

Contact Human Resources at [email protected].

Frequently asked questions

Do I need to enroll if I'm keeping the same benefits?

Yes. This is active enrollment, so you must complete enrollment in UKG. If you currently have coverage and do nothing, it will end October 31, 2026.

Where do I enroll?

Log in to UKG and select the Open Enrollment tile.

What is the Blue HPN 1-2-3 Plan?

It's a 1-2-3 medical plan available only in certain home ZIP codes. It uses a smaller group of doctors and hospitals than the Blue Options network.

What if Blue HPN isn't available where I live?

UKG will show the Blue Options 1-2-3 Plan instead.

How do I check my doctors and hospitals?

Use the Blue Cross NC Blue HPN page to check your ZIP code, then search Blue HPN providers and hospitals before choosing the plan.

Can I change my benefits after October 16?

Generally, you can't make changes until the next Open Enrollment unless you have a qualifying life event. Contact HR if you have questions.

Who can help me?

Contact Human Resources at [email protected].

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12 Days of SOLID Service: Giving Back This Holiday Season

Monday, December 29, 2025

Kicking Off 12 Days of SOLID Service: Giving Back, Together

At SOLID Surface Care, service has always been at the heart of who we are — service to our clients, to each other, and to the communities we call home. This December, we’re putting that value into action in a meaningful way with the launch of 12 Days of SOLID Service, a company-wide initiative focused on supporting children, families, and communities during the holiday season.

Guided by our Human Resources leaders, Maggie Mack and Allison Peadon, this program was created to reflect who we are as a company: people who step up, support one another, and give back to the communities where we live and work.

12 Days of SOLID Service is all about spreading generosity, compassion, and community support. Across the U.S., SOLID team members are partnering with local organizations to uplift neighbors in need — from providing meals, delivering bikes, and supporting literacy to lending time, heart, and hands wherever they’re needed most.

From building, sorting, and delivering to laughing, leading, and lifting others up, our teams have shown up with heart, purpose, and generosity. It’s about culture. It’s about kindness. And it’s about living out SOLID’s commitment to making a meaningful difference beyond the work we do every day.


Here’s a Look at What We’ve Accomplished So Far

Habitat for Humanity: IT Leads the Way

Our IT team was the first to jump in, volunteering with Habitat for Humanity of the Charlotte Region to support families on their path to safe, stable housing.

Thank you to:

  • Rob Horna, CISSP — Vice President of IT & Security
  • Zhongyuan “Ben” Hu — IT Support Administrator
  • Artur Bulat — System Administrator


Bikes, Big Smiles & Holiday Joy with Trips for Kids Charlotte

Members of our Executive, HR, and Operations Teams caravanned together to deliver 14 brand-new bicycles to Trips for Kids Charlotte, helping ensure local children receive bikes in time for Christmas.

Trips for Kids Charlotte transforms lives through cycling by providing access, education, repair programs, and meaningful biking experiences. We are honored to support their mission and incredibly proud of our team for stepping up in such a joyful way.

Thank you to:

  • Sid Harriss — Executive Vice President
  • Eric Wroldsen — Chief Operating Officer
  • Michael Crippen — Founder & Chief Executive Officer
  • Jon Hull — Business Support / Team Lead
  • Maggie Mack — Human Resources Director
  • Peter Walsh — Chief Financial Officer
  • Jah Tate — Operations Assistant
  • Michael Walker — Technician

 


Serving Meals & Serving Kindness with Manna Community Kitchen

In Northampton, Massachusetts, Mark Erba, Vice President of Enterprise Clients, volunteered with Manna Community Kitchen, helping prepare a Christmas Eve luncheon for residents experiencing food insecurity.

And he didn’t stop there. Mark also delivered meals on Christmas Day to homebound residents in his community. That’s compassion in action, and we couldn’t be prouder.


Books, Laughter & Impact with Promising Pages

A few of our Charlotte team members volunteered with Promising Pages, the Charlotte Area Book Bank that collects, restores, and distributes books to children with few, if any, books at home.

Together, they helped sort, tag, and count 1,518 books for middle and high school students. We love continuing our tradition of supporting this incredible organization and helping spread the joy of reading.

Huge thanks to:

  • Maggie Mack — Human Resources Director
  • Allison Peadon, PHR — Human Resources Manager
  • Jon Hull — Business Support / Team Lead
  • Heather Watson — Sales Operations Coordinator
  • Lindsey Brennan — Corporate Recruiter
  • Yaoda Turner — Payroll Specialist

 


And We’re Not Done Yet…

There are still more volunteer days ahead, more communities to support, and more opportunities for our teams to get involved. We couldn’t be prouder of the compassion, energy, and creativity our people are bringing to this initiative.

Here’s to the power of people, community, and a SOLID heart for service.

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